Zendesk Artificial Intelligence

Complete customer service solution with Zendesk Artificial Intelligence

In – gage Zendesk Artificial Intelligence works as an extension of business and sets customer services in sync. It provides insights into the customers’ issues and communicates solutions to them. Zendesk software drastically improves customer experiences and reduces agent workload. Now,  let’s understand how In-gage Zendesk AI prioritizes and handles customer interactions efficiently. 

1. Enables mobility:

In-gage Zendesk Artificial Intelligence technology can be easily accessed from mobile phones. So, this allows a set-up of a home- based customer support team. The agents can easily respond to the customer queries even when they are away from their work desks.

2. Smooth sales experience:

This new age software allows agents to answer questions faster and provides valuable information at fingertips. Moreover, Zendesk is configured in such a way that everyone can work as a team. 

3. Better client engagement:

Zendesk customer analytics platform provides quick and easy access to customers that helps retain a strong customer base. Equipped with voice, chat and online messaging systems, it allows clients to contact you instantly via their mobile phones or desktop or computer. The trustworthy customer services of In-gage Zendesk QA help businesses maintain a stellar reputation and give you an edge over competition.

4. Streamline QA processes:

In -gage Zendesk Quality Assurance tool easily evaluates and recognises customer service problems in real-time. The software reviews the conversations, and starts leaving valuable feedback that helps agents develop his/her future performance.

5. Supports quality auditing:

The AI – Assisted Zendesk Quality tool  ensures that all the cases are automatically checked for the sentiments expressed by the customers. This minimises the risk of errors and drives instant gratification on the part of customers. 

 In-gage  Zendesk is a comprehensive suite of support apps that provides end-to-end solutions towards customer relationship services. With this advanced software, you can scale your business as needs grow. So, visit us at and unlock the power of In-gage Zendesk Artificial Intelligence. 

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