Webinar 3 – A.I. in Contact Centres – Friend or Foe?
We discuss contact centres and AI, machine learning and natural language processing as ways to improve your customer experience and assist your existing staff, as well as best practice on how you could integrate A.I. technology into your business.
In the webinar you will learn the following:
Where to start looking within your business when thinking about A.I.
How to make it work for your audience
Some affordable examples (to show you don’t need to be huge to use A.I.) and lastly