10
May
The 4 tips to Customer Feedback success
in News
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Here are our 4 tips for getting the most from your customer feedback using the latest in AI technology. ...
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Here are our 4 tips for getting the most from your customer feedback using the latest in AI technology. ...
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The challenge for any company is to retain and increase customers with the resulting effect being increased profits and market share. Conventional wisdom is that the key for any business...
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Customer service is an important part of any business large or small but this often means that companies will have to invest in people, resources and create processes. The operative...
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Company: WorldRemit Location: Worldwide Industry: Financial Services After installing our app WorldRemit have seen a 25% improvement in their quality scores. WorldRemit is an online money transfer service that provides remittance services to clients...
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In-gage is a salesforce app, which helps to measure and improve customer loyalty & advocacy by changing the behaviours of front line staff. In our latest infographic we show you 10...
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It may seem a bit odd to examine the importance of customer service, especially since it’s become such an accepted part of business practice. The idea that companies need to...
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Company: GoHenry Location: Worldwide Industry: Financial Services Over £500k in additional profits within 6 months - "The insights it has given us by far exceeds anything that we had before!" GoHenry is a prepaid...
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If you work in Customer Service or a Contact Centre, we're sure you'll be very familiar with NPS. However, as this blog title suggests, we're not just talking to people...
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4x your share growth in comparison to your competitors through service The share growth of companies that perform well in customer service return 4 times greater than the market average: HBR wrote...
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