ROI Calculator

What is unaudited risk costing you?

Most contact centres manually audit just 2–4% of cases, leaving the rest unchecked. See what closing that gap — and the service improvements that come with it — could be worth to your team.

Today (manual)3%
With In-gage100%
Adjust assumptions

Defaults are In-gage client benchmarks. Edit any figure to match your own operation.

Estimated annual value
£0 /year
Based on the figures to the left — adjust anything to refine it.
Compliance gap closed
The manual labour cost of auditing every single case yourself — covering the 0 cases/month you don't currently reach. In-gage gets you to 100% coverage automatically, without hiring for it.
£0/yr
Service & FCR impact
Value of a 8% First Case Resolution uplift across your 0-person team — seen when QA and Service Efficiency (AI case categorisation) tools are used together.
£0/yr
100% case coverage 9% avg. quality score uplift 24% uplift in targeted QA areas 0 compliance risks missed
Book a discovery call

Estimates are directional and based on In-gage client benchmarks (Feb 2025 results deck), not a guarantee. A discovery call gives you a figure tailored to your Salesforce Service Cloud setup.

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