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‘AI Technology to make Quality Auditing more Effective’ – Webinar Recording

20 mins where we discuss common quality assurance issues found in contact centres, and ways to solve them.

In the webinar you will learn the following:

  • What are the Key metrics to report on?

  • Where and when to measure for the biggest impact?

  • How to drive action across the organisation?

  • How to use Artificial Intelligence to assist in QA?

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Register below for an email link to the webinar recording:





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