
20 mins where we discuss common contact centre quality assurance issues and ways to solve them.
What are the Key metrics to report on?
Where and when to measure for the biggest impact?
How to drive action across the organisation?
How to use Artificial Intelligence to assist in QA?


40 Bowling Green Lane
Farringdon, London
EC1R 0NE
Email: contact@in-gage.co.uk
Phone: +44 (0) 204 572 9238
Phone: +1 (646) 624 8979
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