The 4 Tips to Improve Service Efficiency in Salesforce
June 17, 2019
Here are the 4 tips to improving your Service Efficiency in Salesforce ...
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Here are the 4 tips to improving your Service Efficiency in Salesforce ...
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If you run a contact centre you want to ensure that it is being run as efficiently as possible without reducing the quality of the contact centre. The most pressing...
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One of the challenges that customer service directors and contact centre managers have is putting the right systems in place to ensure that customer needs are met in a quick...
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Here are our 4 tips for getting the most from your customer feedback using the latest in AI technology. ...
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The challenge for any company is to retain and increase customers with the resulting effect being increased profits and market share. Conventional wisdom is that the key for any business...
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So, Salesforce World Tour London taking place on the 23rd of May is just around the corner and naturally, I’ve been discussing meeting up with my network, arranging dinners -...
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Customer service is an important part of any business, but often you can get lost in NPS scores, quality scores, metrics and reporting. In order to make it simple we...
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Customer service is an important part of any business large or small but this often means that companies will have to invest in people, resources and create processes. The operative...
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In-gage is a salesforce app, which helps to measure and improve customer loyalty & advocacy by changing the behaviours of front line staff. In our latest infographic we show you 4...
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