Benchmark your Quality Assurance with our 'QA Impact Scorecard'

Made for 

salesforce quality assurance - First Contact Resolution

Watch our Bite-sized AI-Powered Case Categorisation Demo

Take a look at our 2-minute demo to see how In-gage helps contact centres and customer service teams to -auto-categorise, prioritise, and track the efficiency of Salesforce cases to improve their customer satisfaction.
Salesforce users across the globe trust In-gage to provide customer service metrics and automations. Backed by 7 years of helping clients to drive customer service improvements worth £500,000+ per year. 
 
Discover how our Salesforce based tools and A.I. can help you:

– Automatically categorise cases and send them to relevant teams

– Improve service efficiency; for a team of 100, this is worth £140,00/year on average!

– Highlight training and process inefficiencies

– Increase customer NPS and CSAT scores

– Reduce cost to serve

 

“The insights it has given us by far exceeds anything that we had before!”

Claire from goHenry


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