In-gage Compliance AI is the only tool of its kind that helps customer service teams to flag keywords in customer interactions for immediate risk mitigation and management response. We’re now offering this for Zendesk users and welcoming beta customers!

Our easily integrated compliance tool is designed to help you catch risks to the business as they occur.
Our Compliance AI tool ensures all text-based interactions are automatically checked for specific keywords that indicate a risk to business policy, regulations, and soft skills. Once recognised these are flagged to management for immediate attention, helping to mitigate risk and improve the customer experience.
Interactions are analysed as and when they occur, meaning you can rest easy knowing your service teams are compliant and deal with risks as soon as they happen.
” In-Gage helped take our already solid QA program to the next level, doubling our audits completed in a month “
” Being able to run reports on the different question sets, question sections, and individual criteria is fantastic. “
” With In-Gage we were able to become more efficient, transparent, and involved with our staff’s quality goals “
” I would highly recommend this product and company if you are passionate about serving your customers as well as your staff. 100% thumbs up! “
” We have been using it for the last few years and we have seen tangible improvements in our Customer Service department “
” The actual QA process itself is much faster with the InGage tool “
” A must-have app for any contact centre. “
” We’ve been using In-Gage as part of our setup for the last few months and it’s helped us drive NPS improvement by 30-40%. “

40 Bowling Green Lane
Farringdon, London
EC1R 0NE
Email: contact@in-gage.co.uk
Phone: +44 (0) 204 572 9238
Phone: +1 (646) 624 8979
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