In-gage Compliance AI is the only tool of its kind that helps customer service teams to flag keywords in customer interactions for immediate risk mitigation and management response. We’re now offering this for Zendesk users and welcoming beta customers!
Our easily integrated compliance tool is designed to help you catch risks to the business as they occur.
Our Compliance AI tool ensures all text-based interactions are automatically checked for specific keywords that indicate a risk to business policy, regulations, and soft skills. Once recognised these are flagged to management for immediate attention, helping to mitigate risk and improve the customer experience.
Interactions are analysed as and when they occur, meaning you can rest easy knowing your service teams are compliant and deal with risks as soon as they happen.
” Absolutely brilliant – have been playing around with the dashboards for the past 10 minutes. I love it! “
” Absolute must for any customer facing business. “
” Installation and on-boarding of the In-gage app was quick and easy. The support and training staff were incredibly helpful throughout the entire process, I wish more providers were like them.”
“With the introduction of the AI and sentiment scoring In-Gage is proving itself to being an invaluable tool to the continued development of our contact centre.”
“With loads of useful features and additional ones being developed on a regular basis, it’s hard to imagine the future of our contact centre without In-gage in it.”
“The support and knowledge that In-gage have provided us has allowed us to grow and develop our NPS culture pushing towards a +50 NPS score, in-turn it has increased our ROI and persistency results.”
“We’ve been using In-Gage app as part of our Salesforce setup for the last few months and it’s helped us drive and NPS improvement by 30 – 40%.”
” Absolute must for any customer facing business. “
” Installation and on-boarding of the In-gage app was quick and easy. The support and training staff were incredibly helpful throughout the entire process, I wish more providers were like them.”
“With the introduction of the AI and sentiment scoring In-Gage is proving itself to being an invaluable tool to the continued development of our contact centre.”
“With loads of useful features and additional ones being developed on a regular basis, it’s hard to imagine the future of our contact centre without In-gage in it.”
“The support and knowledge that In-gage have provided us has allowed us to grow and develop our NPS culture pushing towards a +50 NPS score, in-turn it has increased our ROI and persistency results.”
“We’ve been using In-Gage app as part of our Salesforce setup for the last few months and it’s helped us drive and NPS improvement by 30 – 40%.”
” Absolutely brilliant – have been playing around with the dashboards for the past 10 minutes. I love it! “
” Installation and on-boarding of the In-gage app was quick and easy. The support and training staff were incredibly helpful throughout the entire process, I wish more providers were like them.”
“With the introduction of the AI and sentiment scoring In-Gage is proving itself to being an invaluable tool to the continued development of our contact centre.”
“With loads of useful features and additional ones being developed on a regular basis, it’s hard to imagine the future of our contact centre without In-gage in it.”
“The support and knowledge that In-gage have provided us has allowed us to grow and develop our NPS culture pushing towards a +50 NPS score, in-turn it has increased our ROI and persistency results.”
“We’ve been using In-Gage app as part of our Salesforce setup for the last few months and it’s helped us drive and NPS improvement by 30 – 40%.”
” Absolutely brilliant – have been playing around with the dashboards for the past 10 minutes. I love it! “
” Absolute must for any customer facing business. “
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