Automatically Flag Compliance Risks

In-gage Compliance AI is the only tool of its kind that helps customer service teams to flag keywords in customer interactions for immediate risk mitigation and management response. We’re now offering this for Zendesk users and welcoming beta customers!

The MUST have
Zendesk customer service compliance tool

  • Automated compliance checks
  • Real-time data
  • Bespoke keyword checks
  • Easy integration
Book a demo

We make it easy for you

Easily Integrated

Our easily integrated compliance tool is designed to help you catch risks to the business as they occur.

Compliance AI

Our Compliance AI tool ensures all text-based interactions are automatically checked for specific keywords that indicate a risk to business policy, regulations, and soft skills. Once recognised these are flagged to management for immediate attention, helping to mitigate risk and improve the customer experience.

Real-time data

Interactions are analysed as and when they occur, meaning you can rest easy knowing your service teams are compliant and deal with risks as soon as they happen.

CHECK PRICING

Our Clients

Testimonials

” Absolutely brilliant – have been playing around with the dashboards for the past 10 minutes. I love it! “

Arjan Toor
CEO of premium health insurance company

” Absolute must for any customer facing business. “

Chun Ong
Operations director

” Installation and on-boarding of the In-gage app was quick and easy. The support and training staff were incredibly helpful throughout the entire process, I wish more providers were like them.”

Operations Manager
Fintech

“With the introduction of the AI and sentiment scoring In-Gage is proving itself to being an invaluable tool to the continued development of our contact centre.”

Daniela Covi
FinTech

“With loads of useful features and additional ones being developed on a regular basis, it’s hard to imagine the future of our contact centre without In-gage in it.”

Yavor
Head of Service Improvement

“The support and knowledge that In-gage have provided us has allowed us to grow and develop our NPS culture pushing towards a +50 NPS score, in-turn it has increased our ROI and persistency results.”

Craig
Customer operations manager

“We’ve been using In-Gage app as part of our Salesforce setup for the last few months and it’s helped us drive and NPS improvement by 30 – 40%.”

Craig
Healthcare provider

” Absolute must for any customer facing business. “

Chun Ong
Operations director

” Installation and on-boarding of the In-gage app was quick and easy. The support and training staff were incredibly helpful throughout the entire process, I wish more providers were like them.”

Operations Manager
Fintech

“With the introduction of the AI and sentiment scoring In-Gage is proving itself to being an invaluable tool to the continued development of our contact centre.”

Daniela Covi
FinTech

“With loads of useful features and additional ones being developed on a regular basis, it’s hard to imagine the future of our contact centre without In-gage in it.”

Yavor
Head of Service Improvement

“The support and knowledge that In-gage have provided us has allowed us to grow and develop our NPS culture pushing towards a +50 NPS score, in-turn it has increased our ROI and persistency results.”

Craig
Customer operations manager

“We’ve been using In-Gage app as part of our Salesforce setup for the last few months and it’s helped us drive and NPS improvement by 30 – 40%.”

Craig
Healthcare provider

” Absolutely brilliant – have been playing around with the dashboards for the past 10 minutes. I love it! “

Arjan Toor
CEO of premium health insurance company

” Installation and on-boarding of the In-gage app was quick and easy. The support and training staff were incredibly helpful throughout the entire process, I wish more providers were like them.”

Operations Manager
Fintech

“With the introduction of the AI and sentiment scoring In-Gage is proving itself to being an invaluable tool to the continued development of our contact centre.”

Daniela Covi
FinTech

“With loads of useful features and additional ones being developed on a regular basis, it’s hard to imagine the future of our contact centre without In-gage in it.”

Yavor
Head of Service Improvement

“The support and knowledge that In-gage have provided us has allowed us to grow and develop our NPS culture pushing towards a +50 NPS score, in-turn it has increased our ROI and persistency results.”

Craig
Customer operations manager

“We’ve been using In-Gage app as part of our Salesforce setup for the last few months and it’s helped us drive and NPS improvement by 30 – 40%.”

Craig
Healthcare provider

” Absolutely brilliant – have been playing around with the dashboards for the past 10 minutes. I love it! “

Arjan Toor
CEO of premium health insurance company

” Absolute must for any customer facing business. “

Chun Ong
Operations director
Year Established
Countries
K
Monthly AI predictions

Pricing Plans

Starter

starting from

£12/ User / Month 

  • 15 agents – Minimum

  • Automated compliance checks

  • Real-time data

  • Bespoke keyword checks

  • Easy integration

  • Monthly case limit

more
Professional

starting from

£8/ User / Month 

  • 16-99 agents

  • Automated compliance checks

  • Real-time data

  • Bespoke keyword checks

  • Easy integration

  • Monthly case limit

more
Enterprise

starting from

£5/ User / Month 

  • 100+ agents

  • Automated compliance checks

  • Real-time data

  • Bespoke keyword checks

  • Easy integration

  • Unlimited cases available

more

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