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AI, Customer Feedback and ROI Webinar

This webinar will be on using feedback from customers (NPS & Loyalty Surveys) to turn your Customer Ops from a cost centre to a profit centre using the power of Salesforce.


This session will last about 20 minutes and you’ll take away at least 4 actions you can use  within your business. In the webinar you will learn the following:

  • The hidden cost of customer effort
  • The hidden cost of agent effort
  • The efficiency vs quality challenge
  • The volume of data and using AI

Register now to confirm your place: