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In our A.I. in Contact Centres webinar, we will look at how you can use A.I. technology to work with your current centre setup – from the super high tech to the everyday.

We’ll focus on machine learning and natural language processing as ways to improve your customer experience and assist existing staff. We’ll also cover tips and best practices on how you could integrate A.I. technology into your business.

This webinar will last about 25 minutes and you’ll take away at least 4 actions you can use to within your business.

Hosted by:


In-gage Ltd, a London based technology company who are focussed on ensuring that customers have the best experience possible. Through this belief, we have created a Salesforce app that proves the profit generated from customer service.