customer loyalty and word of mouth sales

Creating Profit from Contact Centres

Show profit from service when you increase

Made for

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effective through real-time performance reporting

Creating Profit from Contact Centres

Free up managers' time and make them more

Made for

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development and engagement of teams

Creating Profit from Contact Centres

Improve quality of service through the targeted

Made for

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The MUST have contact centre app

“Video”

In-gage - customer loyalty
In-gage - employee engagement
In-gage - coaching
In-gage - quality
In-gage - first contact resolution
In-gage - ROI
newstar

You will see an increase in customer loyalty generating revenues greater than the value of the application for the year.

newstar

Customer effort will be reduced increasing First Time Resolution.

newstar

Employee engagement will boost productivity and enhance the customer experience.

newstar

Coaching is distressed with automated performance scoring.

newstar

The quality process will slash reporting time and effort.

If you don’t see a ROI within 3 months we will refund you the cost of the In-gage app!

“Absolutely brilliant – have been playing around with the dashboards for the past 10 minutes. I love it!”

 

Arjan Toor – CEO of premium health insurance company

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